Showing posts with label Customer Support. Show all posts
Showing posts with label Customer Support. Show all posts

Wednesday, January 29, 2014

Territory Service Manager for Automobile (2 Wheeler) Co. - 5 Opening(s)

Job Description Dealer Business growth & Profitability:
A. Improve service market share of dealer by increasing free service redemption and overall service inflow.
To improve service productivity in workshop.
2. Improve CSI Score:
A. Obtain feedback from customers at regular interval and use the same for improving adherence to service standard at the dealership. Provide feedback to HO for any revision of service standards.
B. Conduct service process audit of relevant standards based on the customer feedback every month.